These Terms & Conditions constitute a legally binding agreement between you ("User") and myr99 ("Platform"). Continued use of the platform after any update constitutes acceptance of the amended terms. If you disagree with any part, please stop using the platform immediately.
Full Transparency
All rules are stated clearly in plain language. There are no hidden terms that will catch you off guard later.
User Protection
These terms are designed not only to protect the platform, but also to ensure your rights as a user are upheld at all times.
Data Security
Your personal data is handled in accordance with our Privacy Policy, which complies with international data protection standards and Malaysian law.
Fair Play
All games use a registered RNG system verified by an independent body. Game outcomes are entirely random and cannot be manipulated.
Secure Transactions
All deposits and withdrawals are processed through encryption-protected channels and audited regularly to ensure your financial security.
Mutual Commitment
Myr99 is also committed to its responsibilities toward users — including processing payments in a timely manner and maintaining platform reliability.
1. Account Eligibility and Registration
To register and use the myr99 platform, you must meet the following requirements without exception. Registrations that do not satisfy these requirements may result in account closure and the freezing of any existing balance.
- You must be aged 21 years and above at the time of registration.
- You must be an individual registering in your own name, not on behalf of another person.
- You must not be subject to any legal restriction that prohibits the use of online gambling platforms.
- You are only permitted to hold one (1) account only at myr99. Multiple accounts are strictly prohibited.
- Information provided during registration must be accurate, current, and complete.
Registering with false information or creating multiple accounts is a serious violation that may result in immediate account closure and freezing of all funds without prior notice.
Myr99 reserves the right to request identity verification (KYC) at any time. This process requires you to submit a valid identification document such as a MyKad, passport, or other recognised document. Failure to complete KYC within the specified period may result in a temporary account suspension.
2. Deposits, Withdrawals and Transactions
Myr99 supports a wide range of local Malaysian payment methods including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, Boost, and various online banks. All transactions are in Malaysian Ringgit (MYR).
Deposit: All approved deposits are credited to your account instantly. myr99 does not charge any processing fees for deposits made via the methods listed on the platform. Minimum and maximum deposit limits are stated on the Deposit page and are subject to change without prior notice.
Withdrawal: Withdrawal requests will be processed by our finance team within the stipulated timeframe. A withdrawal may be delayed or withheld if:
- KYC verification has not been fully completed.
- Suspicious activity or potential fraud is under investigation.
- Bonus rollover requirements have not been met.
- There is a discrepancy between the account information and the bank account details provided.
Withdrawals can only be made to a bank account or e-wallet registered under the same name as your myr99 account. Withdrawals to third-party accounts are not permitted for security reasons.
Myr99 reserves the right to request proof of payment method ownership before approving a first-time withdrawal. This is a protective measure to ensure your funds are safe and not redirected to an unauthorised party.
3. Bonuses and Promotions
Myr99 offers a variety of bonuses and promotions from time to time to reward loyal members and welcome new ones. All bonuses are subject to rollover requirements specified on each individual promotional offer.
- All bonuses are for gaming use only and cannot be withdrawn directly.
- Rollover requirements must be fulfilled before any winings from bonus funds can be withdrawn.
- Bonuses may only be claimed once per promotion unless otherwise stated.
- Myr99 reserves the right to cancel bonuses or winings obtained through means that violate promotional terms.
- Using more than one account to claim bonuses is prohibited and will result in account suspension.
- Unused bonuses will expire automatically after the specified period.
Full details of each promotion, including rollover requirements, expiry dates, and maximum limits, are stated in the specific terms of each respective promotion. You are encouraged to read those terms before claiming any bonus.
4. Platform Usage and Games
The myr99 platform is provided solely for online entertainment purposes for eligible individuals. Use of the platform is subject to acceptable conduct standards and all users are expected to observe the following rules:
- Using software, bots, scripts, or any automated method to play or exploit vulnerabilities in the system is strictly prohibited.
- Communicating in an abusive, threatening, or harassing manner toward other users or support staff is strictly prohibited.
- Attempting to hack, breach, or compromise the security of the platform's systems is strictly prohibited.
- Playing with funds obtained through illegal means is strictly prohibited.
- Any attempt to manipulate game outcomes or payment systems is strictly prohibited and will be reported to the authorities.
Myr99 uses advanced monitoring technology to detect unusual gaming patterns. If suspicious activity is detected, we reserve the right to suspend account and conduct an internal investigation before any decision is made.
All games on myr99 use an RNG (Random Number Generator) system certified by independent international testing bodies. The return-to-player (RTP) percentage for each game is set by the provider and cannot be modified by any party.
5. Account Security and Password
You are fully responsible for the security of your account login credentials. myr99 will not be held liable for any losses arising from unauthorized access caused by your own negligence in safeguarding your login details.
- Always use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended.
- Do not share your password or account details with anyone, including family members.
- Enable two-factor authentication (2FA) for an extra layer of security.
- Log out of your account after every session, especially when using a shared or public device.
- Contact our support team immediately if you suspect any suspicious activity on your account.
Myr99 will never ask for your password via email, live chat, or any other communication channel. Any such request is fraudulent and should be reported to us immediately.
6. Responsible Gambling
Myr99 cares about the well-being of our users. We believe gaming should remain an enjoyable source of entertainment, not a source of stress or financial difficulty. To that end, we provide a range of tools to help you play more responsibly.
- Deposit limit: Set daily, weekly, or monthly deposit limits based on what you can afford.
- Play time limit: Set a session time limit so you do not spend too long on the platform.
- Self-exclusion: An option to self-exclude from the platform for a set period if you feel need a break.
- Self-assessment: We provide a self-assessment form to help you evaluate your level of gambling control.
If you or someone you know may be experiencing gambling-related problems, we encourage you to seek professional help. Visit the Responsible Gaming us for more information and available support resources.
7. Account Closure and Service Termination
Myr99 reserves the right to suspend or close a user account without prior notice if any term stated in this document is breached, or for the following reasons:
- Confirmation that the user does not meet the age eligibility requirement.
- Evidence of false information provided during registration or KYC verification.
- Suspected fraudulent activity, money laundering, or any criminal activity.
- Repeated violations of platform usage rules.
- An official request from the relevant authorities.
You may also close your account at any time by contacting our customer support team. Before closure is processed, all outstanding rollover requirements will be cancelled and any withdrawable balance will be returned via the standard withdrawal procedure.
In cases of account closure due to fraud or serious violations, myr99 reserves the right to freeze and forfeit all funds in the account without any compensation. These funds may be reported to the relevant authorities.
8. Liability Disclaimer and Changes to Terms
Myr99 services are provided "as is" and we make no implied warranties regarding continuous availability, freedom from technical errors, or fitness for a particular purpose. myr99 is not liable for:
- Losses resulting from technical disruptions, server failures, or internet connectivity issues.
- Indirect losses arising from the use of or inability to use the platform.
- Any third-party claims arising from the use of our services.
Myr99 reserves the right to modify, add to, or amend any part of these Terms & Conditions at any time. Changes take effect as soon as they are published on the website. We will endeavour to notify users of material changes via in-platform notifications, but it is your responsibility to review these terms periodically.
Continued use of the platform after any terms update constitutes acceptance of those changes. If you do not agree with the updated terms, you must stop using the platform and close your account.
These Terms & Conditions are governed by the applicable laws of the relevant jurisdiction. Any dispute that cannot be resolved through negotiation will be referred to arbitration or a competent court in accordance with established procedures.
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Register your myr99 account now and start a safe, fair, and enjoyable gaming experience alongside hundreds of thousands of players in Malaysia.